Make eye-exam enquiries easier for patients and your front desk.
Independent practices need a clear route for new-patient appointments, returning-patient questions and enquiries about eyewear services. Help callers find the right next step while your reception team supports people in the practice.
Scope, compatibility and fees agreed before launch.A website that starts the conversation. A system that follows through.
Start with the part your independent optometry business needs most. Add services when the workflow and the numbers justify it.
Free website creation. Paid monthly hosting.
Present your services, coverage and next booking step clearly on mobile. The enquiry process collects the service needs, location and booking details your team needs before a callback.
Website creation is offered with paid monthly hosting. We agree the build scope, hosting fee, ownership, ongoing support and cancellation terms before you commit. AI Reception and advertising are separate services unless included in your proposal.
Discuss a website for my business →24/7 call answering and missed-call text-back
AI Reception can answer outside office hours using your approved information. Calls requiring staff judgement follow a defined handoff. Round-the-clock answering does not mean your team provides round-the-clock onsite service.
Missed-call SMS gives callers a way to reply with details or request a callback. We agree message permissions, opt-out handling and fallback rules before launch.
Booking, reminders and a clear follow-up list
Keep new requests, quoted work and confirmed bookings separate in your CRM. Use agreed SMS follow-up to help people take the next step without repeatedly chasing them by hand.
Appointments and estimates are confirmed only through compatible systems and approved availability rules. Otherwise, the system collects a request for staff to confirm. Other automation can be scoped around the tools your team already uses.
Bring in the right enquiries for your independent optometry business.
Match the channel to what the customer needs and how soon they need it.
Facebook & Instagram advertising
Meta can introduce the practice, explain available appointment types and show authorized eyewear collections. Use accurate service descriptions and avoid implying a medical diagnosis or guaranteed treatment outcome.
Explore Meta advertising ↗Search for existing demand
Google Search can reach people looking for a local optometrist or an appointment your practice offers. Align locations, opening hours and service names with the website. Track accepted appointment requests and attendance rather than all general eye-health searches.
Explore Google Ads ↗A focused test for your market.
A clear appointment-request page with practice-approved categories and a human contact option. Add agreed reminders and route administrative messages to the right queue without collecting detailed health histories in ordinary lead forms.
An illustrative approach, adapted to your business. It is not a forecast or client result.Give the next caller a useful response.
AI Reception can explain approved hours and booking steps, capture contact details and distinguish a new appointment from an existing-patient message. Clinical concerns follow your practice’s escalation process. The AI should not interpret symptoms or confirm insurance eligibility without an approved source.
Explore AI Reception ↗Connect the enquiry to your working day.
- 01
Set the fit
Agree the services, coverage area and capacity. Make responsibilities clear before launching a campaign or reception workflow.
- 02
Build the response
Connect a relevant offer and landing page with a short enquiry process. Route requests to the right person.
- 03
Follow through
Use staff feedback and agreed follow-up to understand what becomes an appointment, estimate or job.
Look beyond the number of leads.
Agree the measures before launch and connect campaign data with your team’s records where reliable tracking is available. Results vary with your offer, market, response times and capacity.
- Accepted appointment requests
- Attendance after confirmation
- Administrative calls resolved within scope
- Successful staff handoffs
Independent Optometry: practical questions, answered.
Can AI book eye exams?
It can request or confirm appointments through a compatible system using approved visit types and availability. Questions about symptoms or clinical suitability go to practice staff.
Can it answer insurance questions?
It can share practice-approved general information. Individual coverage and eligibility need verification through your normal process rather than an unsupported promise during an enquiry.
Plan the next step for your independent optometry business.
Tell us which services you want to grow and where enquiries are being lost. We’ll review the fit, then agree the scope and next steps before work begins.
Discuss your businessStart with a conversation. No payment required.Explore starting prices