Separate new-owner enquiries from the daily property calls.
An owner-run property management business handles prospective landlords, applicants and existing tenant messages. Give each caller a clear route so new business is not buried in the same inbox as maintenance requests.
Scope, compatibility and fees agreed before launch.A website that starts the conversation. A system that follows through.
Start with the part your property management business needs most. Add services when the workflow and the numbers justify it.
Free website creation. Paid monthly hosting.
Present your services, coverage and next booking step clearly on mobile. The enquiry process collects the service needs, location and booking details your team needs before a callback.
Website creation is offered with paid monthly hosting. We agree the build scope, hosting fee, ownership, ongoing support and cancellation terms before you commit. AI Reception and advertising are separate services unless included in your proposal.
Discuss a website for my business →24/7 call answering and missed-call text-back
AI Reception can answer outside office hours using your approved information. Calls requiring staff judgement follow a defined handoff. Round-the-clock answering does not mean your team provides round-the-clock onsite service.
Missed-call SMS gives callers a way to reply with details or request a callback. We agree message permissions, opt-out handling and fallback rules before launch.
Booking, reminders and a clear follow-up list
Keep new requests, quoted work and confirmed bookings separate in your CRM. Use agreed SMS follow-up to help people take the next step without repeatedly chasing them by hand.
Appointments and estimates are confirmed only through compatible systems and approved availability rules. Otherwise, the system collects a request for staff to confirm. Other automation can be scoped around the tools your team already uses.
Bring in the right enquiries for your property management business.
Match the channel to what the customer needs and how soon they need it.
Facebook & Instagram advertising
Meta can introduce your management approach to property owners through useful explanations and authorized portfolio examples. Keep landlord acquisition separate from rental listings, and avoid unsupported occupancy or income promises.
Explore Meta advertising ↗Search for existing demand
Google Search can reach owners comparing local property managers. Use a clear service-area page and explain your onboarding process. Track qualified owner consultations and accepted management instructions separately from tenant or applicant calls.
Explore Google Ads ↗A focused test for your market.
A landlord consultation page with a distinct tenant-support route. Use CRM follow-up for management proposals without mixing those records with maintenance tickets or applicant screening.
An illustrative approach, adapted to your business. It is not a forecast or client result.Give the next caller a useful response.
AI Reception can identify caller type, capture an owner’s portfolio location and request a consultation. Tenant maintenance follows your existing escalation rules. Access codes, screening decisions, lease advice and sensitive account matters stay in approved staff processes.
Explore AI Reception ↗Connect the enquiry to your working day.
- 01
Set the fit
Agree the services, coverage area and capacity. Make responsibilities clear before launching a campaign or reception workflow.
- 02
Build the response
Connect a relevant offer and landing page with a short enquiry process. Route requests to the right person.
- 03
Follow through
Use staff feedback and agreed follow-up to understand what becomes an appointment, estimate or job.
Look beyond the number of leads.
Agree the measures before launch and connect campaign data with your team’s records where reliable tracking is available. Results vary with your offer, market, response times and capacity.
- Qualified owner consultations
- Management proposals issued
- New management instructions
- Calls routed to the correct operational queue
Property Management: practical questions, answered.
Can AI handle tenant maintenance calls too?
It can record requests and route them under your rules. Urgent situations need an approved escalation path, and the system should not promise a contractor or resolution before your team confirms it.
Will all incoming calls count as leads?
No. New-owner enquiries should be measured separately from tenant, applicant and supplier calls. That separation makes advertising results and office workload easier to understand.
Plan the next step for your property management business.
Tell us which services you want to grow and where enquiries are being lost. We’ll review the fit, then agree the scope and next steps before work begins.
Discuss your businessStart with a conversation. No payment required.Explore starting prices